Home Visits

Home visits at Cairns Total Physio provide access to physiotherapy and exercise physiology services in the comfort of your own home, when attending the clinic is not practical or appropriate.

Our home visit service is designed to ensure continuity of care, helping you receive high-quality treatment and rehabilitation while supporting your safety, independence and recovery in a familiar environment.

Who home visits are for

Home visits may be suitable for:

• NDIS participants requiring in-home support
• Patients recovering after surgery (e.g. [post‑operative physiotherapy])
• Individuals with reduced mobility or difficulty travelling
• People needing short-term support before returning to the clinic
• Those who prefer treatment in a home environment

We aim to support a smooth transition from home-based care to in-clinic rehabilitation where appropriate.

What to expect from your appointment

All home visits are delivered as one-on-one sessions with your physiotherapist or exercise physiologist.

Your appointment will begin with:

• A discussion of your current condition and goals
• Review of your home environment and movement challenges
• A targeted assessment appropriate to your setting

From here, your clinician will provide a structured and individualised plan, which may include:

• Hands-on physiotherapy (where appropriate)
• Guided exercise and rehabilitation
• Functional movement training within your home environment
• Education to support recovery and independence

Most home visit appointments are scheduled for 60 minutes, which includes travel time to and from your location.

The face-to-face treatment component is typically 30 minutes, with approximately 15 minutes allocated on either side for clinician travel.

If a longer appointment is required based on your needs, this can be arranged — please let our reception team know at the time of booking so we can allocate the appropriate time.

Bringing rehabilitation into your environment

One of the key advantages of home visits is the ability to apply rehabilitation directly to your everyday environment.

This may include:

• Practising safe movement around your home
• Improving mobility and confidence with daily tasks
• Identifying and modifying factors that may contribute to discomfort or injury
• Supporting return to independence after illness or surgery

This approach allows treatment to be practical, relevant and immediately applicable.

Supporting rehabilitation beyond the session

To support your progress between visits, we provide structured home programs using Move Health, our exercise app.

This includes:

• Personalised exercise programs
• Video demonstrations and instructions
• Prescribed sets and repetitions
• Reminders to help maintain consistency
• Ability to track progress and share updates with your clinician

This ensures your rehabilitation continues beyond the session, supporting better long-term outcomes.

Integrated care with your broader plan

Home visits are often used as part of a broader care pathway and may link into:

• [NDIS services]
• [gym programs]
• Ongoing physiotherapy or exercise physiology in the clinic

Where appropriate, we also communicate with:

• Support coordinators
• Family members and carers
• Other healthcare providers

This helps ensure your care is coordinated, consistent and aligned with your goals.

Availability and booking

Home visits are available where appropriate and may depend on:

• Your location
• Clinician availability
• Your individual needs and suitability

Home visits cannot be booked online and must be arranged via telephone through our reception team. This ensures we can confirm suitability, location and scheduling before your appointment.

Our team will work with you to determine whether a home visit is the most appropriate option for your situation and help coordinate the booking process.

Frequently Asked Questions

What services are available via home visits?

Home visits are primarily available for physiotherapy and exercise physiology services.

Who are home visits suitable for?

Home visits are commonly used for NDIS participants, post-surgical patients, and individuals with reduced mobility or difficulty attending the clinic.

Do you provide exercise programs to follow at home?

Yes. You will receive a personalised program through our Move Health app, including videos, instructions and progress tracking.

Can I transition to clinic-based treatment later?

Yes. Many patients begin with home visits and transition into clinic-based care as their mobility and confidence improve.

How do I know if I’m eligible for a home visit?

Our team can discuss your situation and help determine whether a home visit is appropriate based on your needs and location.